Got a question?
No problem.
Dubai Plastic Fun is fully committed to protecting the privacy of our customers. One of the core traits of our prosperity is integrity and holding fast to the strictest codes of confidentiality. Moreover, discrete packaging on every shipment is of critical importance to us.
We will never sell your information, and all the sales and customer service pursued through Dubai Plastic Fun will be strictly confidential between the customer and Dubai Plastic Fun.
You can email us at info@dubaiplasticfun.com
We can assure you that anything purchased from Dubai Plastic Fun will be of the highest quality. So, do not hesitate to reach out to us, if you require any assistance for gaining a seamless shopping experience, and for purchasing the ideal sex toy, delay sprays, creams or lubricant!
Are your Items used? or New
All our items are brand new in a sealed box. We do not accept returns on opened items unless the item is broken. If you receive an incorrect item please contact us and do not open it otherwise we will not exchange it.
You can rest assured we do not sell used items, not only would it be unhygienic but its just well ewww.....
How do I order?
Choose the product you wish to order and checkout through the online shopping cart system. Before receiving the product, you will receive a call from our delivery team/driver to confirm your order and the mode of payment is cash on delivery(COD).
How do I pay?
Payment is via cash on delivery.
How do I cancel an order?
To cancel an order simply drop us an email at support@dubaiplasticfun.com or when the driver calls you, let him know that you wish to cancel. There are no cancellation charges.
How do I return an item?
For returns please contact support@dubaiplasticfun.com. Kindly note that we do not accept returns for opened or used items. If the box is opened we will not accept returns.
Is the process discreet?
Yes the process is discreet, we only accept cash payments so there will be nothing on your bank statement and the driver is instructed to not announce/communicate anything that he is delivering.
Can I refer a friend?
Of course you can refer anyone you know and we appreciate your referral.
Is there a fee for delivery?
Yes we charge a small fee for delivery to cover our costs.